BAI Genomics Terms of Service

Effective Date: November 14, 2021

About Terms of Use

Thank you for choosing BAI Genomics service.

The BAI Genomics Service Terms and Conditions (hereinafter referred to as the “Terms of Use”) establishes the relationship between rights and obligations between BAI Genomics Co., Ltd. (hereinafter referred to as the “Company”) and users who use the BAI Genomics service provided by the Company (hereinafter referred to as the “Service”). In addition, it describes all matters necessary for the user to use the service.

These terms and conditions contain matters that the company and users must comply with in the process of providing and using the service, so please read these terms carefully before using the service and use the service only if you agree to the contents of these terms and conditions .

The company may revise these terms and conditions (including various policies mentioned in these terms and conditions, hereinafter the same) if necessary. If these Terms and Conditions are amended, the company notifies the change and the date of change within the service, and informs users 30 days before the date of change so that they can fully review and decide whether to continue using the service. However, if it is necessary to change these Terms and Conditions in accordance with amendments to international laws or orders from courts or regulatory agencies, these Terms of Use may be revised without prior notice, and the changed content will be notified to users without delay. If you do not agree to the changed terms and want to withdraw (request to delete personal information), you must contact the company through Contact us.

In the process of developing and providing various services for users, the company may provide separate terms of use that apply to specific services or functions in addition to these terms and conditions. Any such separate terms and conditions shall take precedence over these terms and conditions for such services or features. The company publishes these terms and conditions in the service at all times so that users can easily check these terms and conditions.

01. About Membership

In order to use the service, it is necessary to register as a member according to the procedure provided by the company due to the nature of the service that integrates and provides a variety of user information and provides new value and convenience. In the future, for smooth member management and convenient service use, the membership registration process may include processes such as identity verification, issuance of certificates, and linkage with information holding organizations. The company promises to abide by these terms and conditions and various policies prepared by the company, and allows only users who have completed the membership registration procedure to use the service. When the company approves the user's membership registration, these terms and conditions regarding service use between the company and the user take effect.

Users must not, under any circumstances, sign up as a member using someone else's name. In addition, children under the age of 14 and those who attempt to sign up in violation of related laws or these terms and conditions will be restricted from membership registration and use of the service. If the company finds a user who signed up for a membership under another name, a user under the age of 14, or a user who has signed up in violation of related laws or these terms and conditions, the company blocks the user's use of the service, and then takes necessary measures, such as prohibiting re-registration.

The company may provide certain benefits, such as rewards for members or recommenders, during the service subscription process. The contents of these benefits may be changed from time to time, and the company clearly announces the relevant matters.

Membership sign-up means that the member voluntarily signed up for membership, and also filled out the application form voluntarily. You are deemed to have agreed to the Terms of Service, Privacy Policy, consent to collection and use of personal information, management of activity and body measurement information, and consent to collection/use of personal and sensitive information for genetic testing.

Signing up for membership, applying for free DNA test, and providing nutritional supplements is considered to be consenting to personal information and policy. 

02. About the use of the service

Information Analysis, Utilization and Recommendation

The company aims to help users better understand themselves and solve various problems more rationally based on their information by integrating and analyzing various information of users and providing it in a way that users can easily understand. .

For example, we can analyze the user's DNA Health Test result to recommend a better customized health solution to the user or provide appropriate advice, and analyze health information to suggest a desirable lifestyle. The most important purpose of the company and service is to provide more help and benefits by analyzing more information about users.

In addition, the company analyzes the user's information and strives to provide helpful information at the moment when the user has to make a rational decision. In addition, we may notify you of the occurrence or change of new information related to users. Such information is provided in various ways within the service, and we strive to provide it to users in a timely manner in a separate way that the company deems reasonable. Users can change these information provision settings directly within the Service. Furthermore, the company recommends customized health solutions suitable for users by analyzing user information so that users can make rational decisions.

How to use the service

Users can use the service free of charge. The company provides various ways for users to use the service. First of all, users can use the service through the website provided by the company. In addition, the company may have services provided on mobile applications or websites of third parties affiliated with the company. However, in the case of services provided through the website or affiliated services, some functions of the service may be limited or provided differently depending on the purpose or purpose.

Changes and Limitations of Services

The company will continuously improve the contents of the service and the method of providing the service, and develop new functions and methods so that users can use the service conveniently. In some cases, it may be necessary to change the contents of the service according to relevant international laws and regulations and orders from regulatory agencies. Accordingly, the contents and method of provision of services and functions may be continuously changed. In addition, if it is determined that certain functions or methods of provision are not helpful to users, the provision of such functions or methods of provision may be discontinued. In the event that such change or discontinuation may impair the interests of users, we will notify users in advance of such change or discontinuation in the manner set forth in these Terms and Conditions.

On the other hand, the contents or functions of the service may be limited due to relevant international laws, orders from regulatory agencies, or other reasonable reasons. For example, the exercise of the right to request transmission may be restricted for users under the age of 19 or during system maintenance time.

request for transmission

Users have the right to delete personal information about themselves at any time in accordance with the right to request transmission stipulated in the international law on the use and protection of personal information. However, the company receiving the transmission request may reject the transmission request or suspend or suspend transmission in the following cases.

If the fact that the person making the request for transmission is not confirmed, or if it is suspected that the request was made due to deception or intimidation of a third party. When it is known that the matters to be specified are not specified in the transmission request, the transmission request method does not secure safety and reliability, or the transmission request is due to an unreasonable method such as stealing authentication information

03. About third-party services and products

The company may include services provided by third parties within the service so that users can experience a better service (eg advertising, marketing). If the service of a third party is provided within the service, the company clearly indicates the provider of the service. A separate procedure for users to agree to the terms and conditions of the service will be put in place so that users can fully understand the fact that they are using a third-party service.

The company is performing data sales and referral business. In addition, the company may provide some or all of personal information to third-party companies and institutions upon request. This can be used for marketing. 

Meanwhile, the company may expose products provided by third parties within the service. In this case, the company will make it easy for users to recognize that the provider of products, etc. is a third party, and that the party to the contract for subscription for products, etc. is a third party, not the company.

The company may provide information about third-party services or products for the convenience of users, and may provide other conveniences. However, the provider of third-party services or products is a third party, and the company is not responsible for it unless otherwise specified in relevant international laws. If you wish to use third-party services or products, please read the terms and conditions provided by the third-party company carefully before making a decision.

Because we use the Google advertising platform, we use the expression with Google. 

04. About the company's obligations and responsibilities

In providing services, the company complies with relevant laws such as international laws on the use and protection of information and laws on consumer protection, and fulfills the duties and responsibilities required by those laws. This may result in certain restrictions on the provision of services. Furthermore, the company strives to provide convenient functions so that users can more effectively control and utilize their information. In addition, we will do our best to secure transparency, objectivity, and safety in information processing so that users can have sufficient trust in entrusting their information processing.

The company will always listen to the opinions of users to improve the service. We will continue to contemplate and research so that users' inconveniences can be resolved quickly and users can receive greater benefits and help through the service.

05. User obligations and responsibilities

Breach of duty and action

Users must also comply with relevant international laws when using the service, and fulfill the duties and responsibilities required by the applicable laws. Furthermore, you must faithfully comply with these Terms and Conditions, and you must not engage in any action that harms the legitimate interests of the Company, other users, or third parties in the process of using the service. For example, the following actions are strictly prohibited:

Signing up for a membership under someone else's name, or allowing others to sign up for membership under one's own name, using another person's access medium or authentication method in the process of using the service, or allowing others to use their own access medium or authentication method The act of using the service for the purpose of confirming or obtaining other people's information regardless of the act or method, intentionally entering false information in the process of using the service, or using the analysis results distorted due to the input of such false information for fraudulent purposes The act of using the service for purposes other than the intended purpose, or using all or part of the service for commercial purposes without permission (including but not limited to screen, design, configuration, logo, etc.); The act of using and analyzing the service for the purpose of developing and improving the service with similar contents without prior permission, accessing the service or using the service in a way that may cause an obstacle to the service other than the method planned by the company; Posting false information that is different from the truth in relation to the service or damaging the reputation or trust of the company and other users of the service in a similar way, threatening the security of the system related to the provision of the service, and intentionally preventing the normal operation of the service Any act that interferes with, violates or circumvents obligations under these Terms and applicable laws and regulations, or abuses the Service

For users who violate the user's responsibilities and obligations set forth in these terms and conditions, the company may notify the fact of the violation, suspend the provision of services, and take necessary measures, such as withdrawal of membership. If the company determines that an act in violation of these terms and conditions may cause serious harm to the company, other users, or third parties, it may take necessary measures first and then notify the user of the reason by reasonable means. If the user determines that the company's actions are unreasonable, they can raise an objection. The company may restrict the re-registration of members for a certain period of time for users who have taken the above measures.

Information Accuracy and Security

The user understands that the contents and performance of the service depend on the user's information, and that the service can be properly provided only when the user provides accurate information. Users should always strive to provide accurate and up-to-date information, and if incorrect information about themselves is identified, they should promptly correct the information. The Company will endeavor to assist with this correction process where technically possible. The company is not responsible for any damage to users caused by incorrect or uncorrected information, except for cases attributable to the company, such as falsification of user information.

Furthermore, the user understands that due to the nature of the service, his/her various information may be viewed by BAI Genomics. You must also take sufficient precautions to prevent others from accessing your personal information. For example, if you provide your mobile device to others, you must take measures to prevent them from accessing the service, and you must not disclose the password for accessing the service to others. Users must manage them at their own risk, such as periodically changing their passwords and other service access methods.

06. About user content

Information directly input by the user in the process of using the service is used within the scope reasonably related to the purpose of providing the service or provided by the user. If the information provided by the user is subject to legal protection such as personal infringement, the legal right remains with the person concerned. These rights are applied worldwide and are maintained until the user leaves the service, unless there are special circumstances.

07. About communication

Service notification

The company notifies the user of important matters in using the service or matters that require notification according to international laws. Depending on the nature of each item, news or notifications may be individually provided in a space personalized for each user within the service, or such items may be known outside of the service, and major news may be notified using a similar method. In addition, depending on the nature of the service, we may notify all users through notices within the service, or deliver news in the form of postings. In the case of important matters in using the service or when notification is required according to international laws, notification may be made regardless of the user's notification settings.

Proposition

Users may present their opinions about the service at any time. The company listens to the opinions of users through the customer center within the service and takes necessary measures. Users understand that the company may improve the service or take necessary measures based on the opinions provided by the user without any obligation or consideration. The company values users' opinions and strives to ensure that users' opinions are reasonably reflected. Please contact us through Contact us to present your opinion.

08. About the software

Users may not arbitrarily copy, modify, distribute, sell or rent any part of the BAI Genomics service, and without the prior written approval of the company, extract any part of the source code related to the service or reverse engineer it. It must not be used unfairly. The Service includes open source software.

The company regularly improves the service to provide better service to users. In order to use the changed service or function, it may be necessary to update the installed mobile application, and in this case, the data rate determined by the communication product the user has subscribed to may be charged depending on the connected mobile communication environment.

09. Regarding service interruption and disability

If the company needs to suspend all or part of the service due to reasonable circumstances such as service improvement or inspection, the company will notify the user in advance of such circumstances.

In addition, due to the nature of the service, there may be temporary disruptions in the provision of services due to information and communication network failures or courier failure/loss. There is also the possibility of unexpected failures in the company's systems in the process of providing services. The company will make every effort to prevent failures in areas that the company can control, and, whatever the cause, will promptly restore such failures and notify users of such circumstances to minimize inconvenience. Unless otherwise provided by international laws, the company is not responsible for any interruption of service that has been notified in advance or for any obstacles beyond the control of the company.

Please note that if the number of sample groups required for the company's health map production is not reached, the test may not be possible. 

10. About withdrawal of service

The user may stop using the service at any time and may withdraw from the service. The company provides a method within the service for users to withdraw from the service. In order to maintain a safe service use environment, prevent misuse of the service, or provide better service, the company may restrict the re-registration of the member for a certain period of time if necessary. Users can request to withdraw from the service through the ‘Customer Center’. For inquiries about the customer center, please contact us through Contact Us. 

11. About compensation

User Responsibilities

In the event that a user violates these Terms and Conditions or relevant international laws and regulations in connection with service subscription and use, or causes damage to the Company, other users, or third parties due to other attributable reasons, the user shall compensate for such damages. In addition, if the company or its executives and employees are the subject of lawsuits or legal claims for reasons for which the user is responsible (limited to cases determined by a judicial institution, etc.), the company and its executives and employees are exempted at the user's expense.

Company Responsibilities

If the company has caused damages to users or third parties in violation of these terms and conditions in relation to the provision of services, the company must compensate for such damages. In addition, if a user is the subject of a lawsuit or a legal claim for reasons for which the company is responsible (limited to cases determined by a judicial institution, etc.), the company must indemnify the user at its own expense.

Exception

The company is not responsible for the following to the extent permitted by law. Services or products provided by a third party (advertisement, computer, smartphone), service interruption or failure caused by reasons attributable to the user or a third party, or damage beyond the normal scope due to special circumstances

12. Regarding the resolution of disputes

Users can file a complaint at any time by using the customer center within the service if there is any inconvenience in the process of using the service. The company has dedicated personnel for handling complaints and strives to promptly handle complaints raised. However, due to the nature of the service, there may be complaints that the company cannot handle directly.

Although the Company may take certain actions under these Terms, the mere fact that the Company has not taken such actions for a period of time shall not be construed as a waiver of such rights.

Interpretation of these Terms and Conditions is governed by international laws and regulations, and nothing in these Terms and Conditions unreasonably limits the legitimate legal rights or authority that users have in accordance with mandatory provisions. The jurisdiction for all disputes related to these Terms and Conditions and Services shall be governed by the Civil Procedure Act.